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I am a PhD candidate and lecturer specialising in marketing, with a focus on the intersection of higher education marketing and the Fourth Industrial Revolution (4IR). My research interests encompass:

- Service-Dominant Logic
- Retail innovation
- Artificial Intelligence in Marketing
- Design thinking methodologies
- Problem-solving in retail contexts

As a researcher, I have consistently demonstrated:

- Critical thinking skills to analyse complex marketing phenomena
- Creative approaches to addressing industry challenges
- Entrepreneurial mindset in identifying research opportunities

Along with my academic contributions in the field of marketing, I have significantly contributed in over five W&R SETA research reports. These projects have allowed me to:

- Bridge the gap between academic theory and practical application
- Drive innovation in marketing research methodologies
- Contribute to the advancement of marketing excellence in both academic and industry settings

My work aims to push the boundaries of traditional marketing paradigms by integrating cutting-edge technologies and innovative thinking. I am committed to producing research that not only advances academic understanding but also provides actionable insights for industry practitioners.

Mr Norman Mafuratidze

Marketing Researcher & Lecturer College of Business & Economics University of Johannesburg

OTHER SPEAKERS

Dr BSV Mthethwa

Director and Accounting Officer at KZN CET College

Mr Simon Eppel

Trade unionist and Director of Research at the Southern African Clothing and Textile Workers’ Union (SACTWU)

Ms Gail Malada

Skills Development facilitator at Massmart Wholesale ( Makro and Masscash)

Mr Richard Kuppan

National Training Manager- Chipkins Purato

Mr Tshepo Jeffrey Ngcobo

Deputy Secretary General, SACPO

Ms. Ridwana Ibrahim

Marketing Researcher and Senior Marketing Tutor at the University of Johannesburg

Mr Nhlanhla Dimba

Accounting Officer at Mthashana TVET College

Mr Zukile Christopher Mosheshe Mvalo

Deputy Director-General: Skills Development Branch, Department of Higher Education and Training

Prof. Dr. Thomas Dobbelstein

Head of the department of digital business management at Baden-Württemberg Cooperative State University

Prof. Pius Adewale Owolawi

Professor and Head of the Department of Computer Systems Engineering at Tshwane University of Technology

Dr. Deborah Machard

Executive Strategic Planning, Performance and Evaluation (SPPE) at W&RSETA

Dr. Terence Hermanus

Acting-Head of Department for Retail Business Management at CPUT

Kganki Matabane

Black Business council - CEO

Prof. Victor Virimai Mugobo

Professor of Marketing at the University of the Western Cape (UWC)

Mr Khulekani KK Mkhize

General Manager - Clicks Group Distribution Centre in KwaZulu-Natal

Mr Yaeesh Moosa

Head of Marketplace -takealot.com

Mr Sipho Shoba

W&RSETA - COO

Dr. Netshakhuma Nkholedzeni

Postdoctoral Researcher

Thulile Mahlutshana

Human Resource and Training General Manager at Matus

Mr Zimasa “Mooshtaffa” Vabaza

Chief Media and Advertising Strategist

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